Doors & Hardware: Advice, Specifications & Installation
Find answers to common questions about our doors, sliding door hardware, shelving and brackets. Explore measuring advice, product specifications and installation guidance to help you choose the right products and plan your project.
Can’t find what you need? Contact the Visual Hardware & Doors team—we’re happy to help.
Can you arrange delivery for long tracks?
Yes, we can provide a freight quote for long tracks, including rural delivery. Freight can be expensive for longer lengths, so contact us with your delivery address and the track length you need.
Do you offer installation?
We supply the doors and hardware only and do not offer an installation service. We can help with product information and installation instructions.
Can I visit your showroom?
Yes, you’re welcome to visit during our opening hours—no appointment needed. Come and see the range and discuss your project with our team.
67K Elizabeth Knox Place, St Johns, Auckland
Mon-Thurs 8am-4pm. Fri 8am-3pm
Closed weekends and Public Holidays
How long do custom Steel Chic doors take, and is a deposit required?
Custom orders normally take around three months, although holidays can affect this timeframe. We require a 30% deposit to confirm your order and will advise the expected lead time when you order.
Barn Door Hardware
How long should my barn door track be?
As a general guide, allow a track length of at least twice the door width. Some hardware designs need extra length for stoppers or roller placement. Check the instructions for your selected hardware and make sure there is enough wall space for the door to open fully.
We stock tracks in the following lengths; 1.5mtr, 1.8mtr, 2.0mtr, 2.4mtr, 2.7mtr, 3.0mtr, 3.3mtr, 3.6mtr and 4.0mtr. Joiners can be used to create the length you require using two or more tracks.
What size barn door do I need?
Your door should overlap the opening to reduce visible gaps. If you have architraves, ideally the door should cover the trim at the top and both sides. For a square-stopped opening, the overlap required depends on your hardware and door position but we suggest a minimum of 30mm over lap. Send us your measurements and a photo if you need help choosing.
Do I need to remove my architraves?
Usually, you can keep them. The door needs enough clearance to slide past the architrave and skirting. Check the clearance drawing for your chosen hardware before ordering. As an upgrade we do have extra spacers to push the track off the wall to make sure your doors clear the architrave and skirting.
What if my architraves or skirting are thicker than usual?
Send us their thickness, your door thickness and the hardware style you’re considering. We can check whether the standard spacers are suitable or discuss alternative spacing options.
How high should I install the track?
The fixing height depends on the hardware design, door height and required floor clearance. Use the installation instructions for your exact hardware set before marking or drilling. But as a genral rule you will have a gap from the finished floor of about 10 mm add this to your door height plus 35mm. For most systems this is the appoixmate place the fixings for your track will be.
Can I shorten a barn door track?
Some flat tracks can be shortened. Before cutting, check the fixing-hole positions and the space needed for stoppers and soft-close components. Smooth the cut edge and protect any exposed steel with a suitable matching coating. Contact us first if you’re unsure whether your track can be cut.
What are the small round discs supplied with my hardware?
These are anti-jump discs. On sets that include them, they help prevent the door from lifting off the track. Fit and adjust them according to the instructions supplied with your hardware.
Chic Steel Doors
What Steel Chic door styles are available?
Our range includes hinged, French, sliding, cavity slider and pivot door options. Available configurations depend on the design and size. Contact us if you need help choosing a style for your space.
Are Steel Chic doors suitable for outside use?
Our Steel Chic doors are designed for internal use. They are not intended for exterior openings exposed to the weather.
Can I order custom sizes?
Yes, custom sizes are available. Send us your opening measurements, preferred door style and any plans or photos so we can discuss the options and prepare a quote. Custom orders normally take around three months, although holidays can affect this timeframe. We’ll advise the expected lead time when you order. A 30% deposit is required to confirm your order.
What glass and finish options can I choose?
Available glass options include: Clear, Narrow reeded, Wide reeded (limited stock), Mistlite, Etchlite, Cathedral, Stippolite, Grey, bronze, green, Mirrorpane, Arctic, Square light (wire) and more. All our glass is NZ certified safety glass
Can I see the doors before ordering?
Yes, you’re welcome to visit our showroom during opening hours—no appointment needed. Contact us beforehand if there is a particular style you would like to see.
Do you supply handles for Steel Chic doors?
Yes, we have a variety of handles available on our website, if you are unsure if your chosen handle will work with your door please contact one of our friendly staff, we are here to help.
